THE MILLENNIALS ARE COMING.
READY OR NOT.
Call us on +447782324702
Corporates are very busy working on how they need to adapt to accommodate the needs of a Millennial. How to attract them, retain them, engage them, adjust the environment for them etc etc. This is great and is totally necessary, but how many of us are actually thinking about how to help them work with those of us who are over 35?
LIKE LITERALLY was launched to do 3 things.
1. Deliver World Class training so your Millennials can hit the ground running
2. Train Managers to prepare them for managing Millennials
3. Provide a platform of videos from Grads, Interns, Apprentices sharing their best lessons learned in the workplace.
Drawing on over 20 years of training experience with the likes of Apple, Expedia & L’Oreal, we bring Millennials up to speed far quicker, resulting in more engaged employees, increased productivity, increased staff retention and a better economic investment for your company.
Call us on +44(0)7782 324 702
I have been building high performing teams and world class training programmes for over 20 years. I am passionate about young people getting the absolute best training they can when they start out in the corporate world. I've headed up training across EMEA for Apple and was VP of Global Learning at Expedia, where World Class Training was just expected. I've also been head of learning at L'Oreal, EE & 3.
What I have learned through my career is that behaviours are king. It's not just about what you do, it's all about how you do it. I have developed a really strong formula for success, using techniques based on science and psychology and also a big smack of experience.
In 2017 I took a role joining L’Oréal as Director of Learning. Here's what happened.
THE INTERN STORY
At L’Oréal, I suddenly came across a species I hadn’t worked with for some time: a teenager in the workplace. I was allocated an intern, a 19 year old called Ffion.
It quickly dawned on me that despite her enthusiasm, charm and obvious intellect, Ffion was ill-prepared for the reality of a corporate environment. Universities quite rightly function as academic institutions rather than nurseries preparing young people for the corporate world.
It made me think we were letting Ffion down. She didn’t have the tools or the information to show us what she could do. Equally, managers, including me, in the organisation saw interns as a hassle rather than a valuable resource they could make the most of.
I learned as much from Ffion as she did from me over that year placement. She taught me patience, she inspired me, she taught me to break down feedback and help her apply it - she was a master at this. She taught me that her work would only be as good as the brief I gave her and that wasn't always good enough. She made me a better leader.
For my part, I managed to get her to type out a snappy email, take good notes in meetings, prioritise, ask for help, speak up when she had a good idea or could see a bad one, build rapport at all levels, be resilient, manage upwards and stop twirling her hair. However, I spectacularly failed in my campaign to get her to stop saying ‘like literally’ in every sentence.
Because of this, I set up LIKE LITERALLY. Designed to get Millennials new to the workplace off to the best possible start and to help those managing them who are not Millennials, manage them really really well.
It’s my belief that Companies, Managers and Millennials are all missing out if they don't work on both sides of the relationship. LIKE LITERALLY's mission is to fix this.
THE TRAINING OFFER.
WE DO 3 THINGS.
Deliver World Class training so your Millennials can hit the ground running
Train Managers to prepare them for managing Millennials
Provide a platform of videos from Grads, Interns, Apprentices sharing their best lessons learned in the workplace.
THE KICK OFF - ONE DAY
Assumptions - How to manage the assumptions people make about you and surprise them (in a good way!)
Professionalism - How not to look like the Millennial in the room - includes hair twirling, like the word like in like every like sentence, posture, behaviours and what this business casual is all about
Connecting - How to connect with people at all levels, how to build and maintain rapport really quickly
Working styles - We explore different working styles so you know how to have maximum impact when working with your boss
Managing upwards - Being super clear of expectations and keeping managers informed of progress. When and what questions to ask
Meetings & 1:1's - What to expect, how to prepare and contribute
Proactivity - Not waiting to be asked to do something. Seeing the bigger picture and breaking down the tasks
Prioritisation - This is usually a killer for students. They're used to having 2 weeks to write one essay and they will now need to do 30 things by Friday
THE NEXT BIT - ONE DAY
Tone of voice - Exploring how to write with a brand tone of voice
Punchy Comms - Word count is no longer required like at Uni. How to write concise & appropriate emails which inspire action
Language - Passive v active language. How to ensure you’re using language that will have maximum impact.
Listening - Awareness of how little we listen and tools to actively listen
Structuring ideas - How to make sure you’ve thought through your idea so it lands really well
Presenting - How to stand up and present anything with impact
No Death by Powerpoint - How to build and use slides effectively
We have a portfolio of 1hr courses that can be delivered Face to Face or virtually. We can deliver up to 4 in a day. These include:
PEOPLE’S STYLES - DISC
MANAGING MY CAREER
WHAT DRIVES ME
I have a team of some of the most brilliant trainers all over the world. Most of these trainers I met during my time at Apple. They bring with them an immense amount of experience training people this age.
You know, as a learning professional, it makes sense to give these young adults the best possible start to their corporate careers. I look forward to helping your millenials and managers hit the ground running.
We have lots of other options. We have Power Hours and can create bespoke programmes to align with your values and culture.
Give us a call. +447782 324 702
The easiest thing to do is pick up the phone and call Di on +44 (0)7782 324 702. Or email me on email@example.com.
If you like forms. Here's one, but it would be quicker to call and chat.